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Cancellation Policy

Cancellation Policy for Solar Panel Cleaning Gun:

  1. Order Cancellations:

    • Orders may be canceled within 24 hours of purchase for a full refund.

    • Cancellations requested after 24 hours may not be eligible for a refund, as shipping arrangements may have commenced.

  2. Refund Eligibility:

    • If a product is damaged or defective upon arrival, customers must report it within 48 hours of delivery to be eligible for a replacement or full refund.

    • Refunds will be processed within 7–10 business days after confirmation of product return and inspection.

  3. Non-Refundable Items:

    • Used or damaged items by the customer will not be eligible for refunds.

    • Items on special promotions or custom orders may also be excluded from cancellation or refund.

  4. Refund Method:

    • Refunds for eligible cancellations will be processed through the original payment method used on Razorpay.

  5. Changes to Policy:

    • The company reserves the right to modify the policy at its discretion. Any changes will be updated on the official website.

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